We systematically work with our customers to make sense of business workflows, cycle times, quality standards and overall enterprise performance and bottom line results. By enhancing the awareness on the business current state and designing optimized processes for increasing productivity, velocity and reducing variation, customers are ensured a world-class experience from the first time always.
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Based on our benchmarking research and comprehensive industry comparisons (all industries) we establish a baseline of high-performing financial, operational and customer service key performance indicators and turnaround low-performing operations in three months or less.
By employing sound and proven analysis methodologies we make a comprehensive scan of the current processes’ reality, identify improvement opportunities, define new key performance indicators and implement redesigned processes that increase productivity, effectiveness and margins.
Provide insights and support in all Lean Six-Sigma initiatives including project management and DMAIC deployment within the organization.
Conduct and facilitate projects, working sessions and activities to collect, organize and validate the critical steps in specific processes for quantifying cycle-times, throughput time, volumes, quality standards and overall value.
Supporting process improvement teams in facilitating rapid improvement efforts that pursue quick creating problem solving discussions, practical implementable solutions-methods and approaches.
Deploy efforts to induce radical redesign of core, support, and managerial business processes to achieve dramatic improvements in productivity, cycle times, quality and customer impact.
Facilitate education sessions for Microsoft Visio, an intelligent diagramming and vector graphics application that simplifies key business process communication by using data-driven visuals including, but not limited to organizational charts, network diagrams, and business process mapping.
Training engagements in Project Management include the development of specialized skills, knowledge, processes, methods, and approaches to successfully undertake a business project from start to finish. A project manager studies the scope of the endeavor and prepares plans, timetables, goals and deliverables within specified parameters including total time frame, assets, resources and budgetary needs.
Specialized characterization and analysis process mapping projects aim at preparing detailed graphical representations of how activities get done, during these efforts major opportunities for improvement are identified. In addition, when process maps are finished, they provide leaders with a profound understanding of the required inputs, delivered outputs and cycle times that impact the workflow.
Send us a message and let’s get to work.
Email: [email protected]
Tel: 787.523.1712
Fax: 787.523.1717
Mail: PO Box 361934
San Juan, PR 00936-1934
Monday – Saturday: 7am till 8pm
Sunday: 7am till 6pm (Video Conference)
Buchanan Office Center
40 CARR. 165
Suite 302 3rd Floor
Guaynabo, Puerto Rico
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